Nonogram
Support
Email support@handeware.com and a real person who works on the app will reply. Please include your device and its iOS version — it saves a round trip.
Common questions
How do I solve a puzzle?
The numbers beside each row and column give the runs of filled squares, in order, with at least one empty square between runs. Fill the squares the numbers force, mark the ones that must stay empty, and the picture appears.
I watched an ad and got nothing.
A reward only lands if the ad plays to the end. Closing it early is reported to us as “dismissed” and grants nothing — that is the ad network’s signal, not a choice we make.
My progress disappeared.
Progress is stored on the device. Deleting the app or resetting the phone clears it; there is no account to sync it from.
Can I play without ads?
Yes — Remove Ads, a one-time purchase, takes away the banner and the ads between puzzles for good. Videos for a hint or a second chance stay, and only play when you choose them. Restore Purchases brings it back on a new device.